Renfe, why should we trust a word you say about ticketing?
A post popped up in my Bluesky feed from Renfe:
Renfe se suma a la declaración conjunta @cer-railways.bsky.social y @eurocities.eu para
Triplicar el tráfico para 2050
renfe.com/es/es/grupo-…
— Renfe (@renfeoperadora.bsky.social) 2025-11-06T15:26:10.710Z
CER praised it, of course. And – after a bit of searching – I finally found the right link to the press release (as the one on Bluesky did not work). And it has this line:
Emisión de billetes sin fisuras y fácil de usar para los pasajeros, integrando la movilidad local y de larga distancia.
Which translates as:
Seamless and easy-to-use ticketing for passengers, integrating local and long-distance mobility.
So then Renfe, rather than sign bits of paper in Brussels, how are you actually doing on this point?
Imagine I want to get from Canet de Mar, on the coast just north of Barcelona, to Madrid Atocha. Should be pretty easy, right?
Canet de Mar is on the Rodalies de Catalunya line R1 (see the schema of the line here), that goes right to Barcelona Sants, and Renfe Operadora runs Rodalies. And from Sants there is a Renfe Operadora AVE high speed train to Madrid Atocha.
Ah no. Not easy. Renfe’s site cannot even find Canet de Mar:
I can find Canet de Mar if I dig into the website deeper, on the dedicated Cercanias page. But then there there’s no Madrid Atocha:
So, Renfe, here is an idea.
Before committing to something at EU level, or posting self congratulatory photos of some event in social media, why don’t you get your own house in order?
Until you do, why should I possibly trust a word you say about timetables or tickets?
The post Renfe, why should we trust a word you say about ticketing? appeared first on Jon Worth.
Source: https://jonworth.eu/renfe-why-should-we-trust-a-word-you-say-about-ticketing/
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