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Tesla Dog Mode Is Having Issues, Owners Report

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Tesla Dog Mode, a feature that keeps pets cool in the cabin while owners are out of the vehicle, is having issues and malfunctioning, according to owners.

Dog Mode has been one of the most recognizable features of a Tesla. In its earliest days, people would walk by a vehicle and see a dog stranded in what they thought was a hot car, only to see a message on the Tesla center screen that said the pet was being kept in a comfortable climate while their owner was temporarily away:

Tesla Dog Mode protects pets from hot interior cabins. (Credit: Tesla)

It has been a savior for many people who want to take their dogs with them everywhere but cannot take them into every store they shop in.

However, there seems to be a slight malfunction with Dog Mode after the rollout of Software Update 2024.20.1.

Various owners have reported having the issue, but one poster on Reddit said that their phone alerted them of a “Problem with Dog Mode” a few minutes after running into the store.

“DOG OWNERS BEWARE: Dog Mode not cooling the car on latest firmware 2024.20.1 Updated my car to 2024.20.1 last night. I left my dog in the car this morning with dog mode on and set to 19C, as it’s pretty hot out today, 30C at the time. Ten minutes after leaving the car, I got a “Problem with Dog Mode” warning on my phone… it was 29C in the car and rising fast when I ran out to save my boy. On the drive back to my office, the AC couldn’t really keep up. So whatever the changes were to the HVAC system in this firmware, they aren’t working right. So I submitted a support ticket explaining the issue and asking for remote diagnostics, and the reply was that it is a “known characteristic of current firmware”. So dog owners, don’t trust dog mode on 2024.20.1. Hopefully they fix this soon, or dogs could very easily die.”

DOG OWNERS BEWARE: Dog Mode not cooling the car on latest firmware 2024.20.1
byu/wolf1043 inTeslaModelY

Tesla Service replied to the owner and stated:

“…our remote test did confirm a firmware issue with dog mode at this time, still under investigation […] please refrain from using dog mode for the time being.”

The issues with Dog Mode could be related to a more widespread problem with the HVAC system as a whole. The OP on Reddit also stated that the “Keep” climate mode was not working very efficiently and took roughly 15 minutes to drop a single degree.

RELATED:

Tesla’s Dog Mode helps Model S owner win animal cruelty charge

Tesla has made various improvements to Dog Mode over the years. Most recently, it enabled a live feed so owners could watch their pets in the car with the cabin-facing camera.

I’d love to hear from you! If you have any comments, concerns, or questions, please email me at joey@teslarati.com. You can also reach me on Twitter @KlenderJoey, or if you have news tips, you can email us at tips@teslarati.com.

The post Tesla Dog Mode is having issues, owners report appeared first on TESLARATI.


Source: https://www.teslarati.com/tesla-dog-mode-issues-owners-report/


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  • truck driver

    The car is radioactive like a oil well with black sludge everywhere

  • SnakeEyes40

    If you’d leave your dog in a car trusting a buggy piece of junk to protect it, you’re too stupid to have a pet

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