Update: Massive Global Microsoft Outage Blamed on “Glitch”... Could Take Weeks to Repair

The ongoing IT outage that has affected numerous companies globally may take weeks to resolve, according to an expert. Millions of people across multiple continents experienced disruptions following an update to a product from cybersecurity firm CrowdStrike that affected Windows PCs.

Simon Pardo, Computer Care’s director of technology, stated, “An IT failure double whammy has brought the world to its knees this morning, and the ongoing chaos will be costing businesses billions of pounds every hour.

Two separate problems have occurred simultaneously, with issues impacting Microsoft’s 365 services and an update from anti-malware product CrowdStrike causing computers to crash to a blue screen of death.”

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Pardo emphasized the importance of thoroughly testing updates before deployment, attributing the issues to potential human error or process failure. Although Microsoft services are gradually returning online, the broader problem may lead to weeks of disruption for businesses.

Pardo added, “Unfortunately, there is not much you can do if your computer has the blue screen of death. Users will need to wait for their IT team to resolve the issue, and many may need to work using their phones or pen and paper in the meantime.

This incident serves as a reminder for companies to urgently review their disaster recovery plans to handle such problems effectively.”

Cybersecurity experts have highlighted the “critical” weakness exposed by this ongoing outage. As a result, major delays were reported at airports, leading to problems in booking systems for individual airlines.

In the U.S., airlines United, American, Delta and Allegiant experienced disruptions, while airlines and railways in the U.K. also faced longer waiting times.

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The Paris Olympics organizers reported that the outage affected their computer systems, leading to delays in the arrival of some delegations and their related equipment like uniforms and accreditations.