Uber Ordered To Pay $8.5 Million In Trial Over Driver Sex Assault Claims

A U.S. jury ordered Uber on Thursday to pay $8.5 million to a woman who said she was sexually assaulted by a driver, a verdict that could shape the course of thousands of similar lawsuits pending against the ride-hailing company.

The case, brought by Jaylynn Dean, was the first bellwether trial among more than 3,000 claims consolidated in federal court. Bellwether trials are designed to test legal theories and help both sides assess potential settlement values. Jurors sitting in Phoenix found that the driver acted as an agent of Uber, holding the company responsible for his conduct. They awarded $8.5 million in compensatory damages but declined to impose punitive damages. Dean’s attorneys had sought more than $140 million.

Dean, an Oklahoma resident, sued in 2023, one month after the alleged assault in Arizona. Her complaint argued that Uber knew of a pattern of sexual assaults by drivers but failed to take basic steps to improve rider safety—claims that have followed the company for years and drawn congressional scrutiny.

During closing arguments, Dean’s attorney Alexandra Walsh said Uber had marketed itself as a safe option for women traveling at night, particularly after drinking. “Women know it’s a dangerous world. We know about the risk of sexual assault,” Walsh told jurors. “They made us believe that this was a place that was safe from that.”

Uber has long argued it shouldn’t be held liable for criminal acts committed by drivers using its platform. The company maintains that drivers are independent contractors and that, regardless of classification, it cannot be responsible for actions outside the scope of their duties. “He had no criminal history. None,” Uber attorney Kim Bueno said of the driver during closing arguments, noting that he had completed about 10,000 trips with a near-perfect rating. “Was this foreseeable to Uber? And the answer to that has to be no.”

According to the lawsuit, Dean was intoxicated when she requested a ride from her boyfriend’s home to her hotel. The driver allegedly asked harassing questions during the trip, then stopped the car and raped her.

The trial was overseen by U.S. District Judge Charles Breyer, who is managing the federal cases centralized in San Francisco. Uber also faces more than 500 similar suits in California state court. In the only one of those cases to reach trial so far, a jury last September sided with the company, finding that while Uber had been negligent in its safety measures, that negligence wasn’t a substantial factor in causing the plaintiff’s harm.

The broader financial impact of Thursday’s verdict remains uncertain. Mark Giarelli, an analyst at Morningstar, said the ruling nonetheless highlights the importance of screening measures on app-based platforms. “This underscores the importance of robust background checks on convenience applications such as Uber, Lyft and DoorDash where there is interaction between customers and the supply side—drivers and delivery agents,” he said.

Uber shares fell 1.5% in after-hours trading. Shares of rival Lyft, which faces similar claims, declined 1.8%.

In a statement, an Uber spokesperson said the company would appeal, adding that the jury rejected other claims that Uber was negligent or that its safety systems were defective. “This verdict affirms that Uber acted responsibly and has invested meaningfully in rider safety,” the spokesperson said.

Sarah London, another attorney for Dean, called the decision a validation for plaintiffs across the country. The verdict, she said, “validates the thousands of survivors who have come forward at great personal risk to demand accountability against Uber for its focus on profit over passenger safety.”